Our Approach
Our services and solutions are custom tailored towards your business and operational needs. We understand that a stable and robust IT infrastructure directly impacts your businesses productivity. As experts in technology we provide the innovative tools and specific vertical expertise needed to help your business grow.
We understand your IT infrastructure needs to work, while remaining affordable. Therefore we will design, build and manage your IT infrastructure all together. We assure that your network has maximum uptime to help you achieve your growth objectives while your cost of support is minimized.
Gathering information and understanding your business needs is the key to our success. We assess your current and future needs compared to your current existing IT infrastructure. We identify the areas that need improvements, offer solutions and implement them. Following implementation, we monitor your network to eliminate the potential for problems in the future.
Our IT Assessment process is designed to identify and document the essential components of your computing environment, perform a risk assessment, and to identify the key technology components that are needed to meet the future operational requirements of your business.

- Assess: We assess your current IT environment and gather data about your existing infrastructure. We take inventory of your computing equipment, network architecture and software assets, and assess any ongoing technology-related issues.
- Recommend: Based on our findings from the assessment phase, we provide a detailed set of recommendations for a custom-designed network management solution. Our analysis and research results are summarized and presented with a solution that custom fits your business. Recommendations will be based on your unique environment and business needs, and will include a clear plan with defined objectives, a network map and a prioritized list of action items.
- Implement: Based on the recommendations presented, we will work with you to make any modifications needed. Often, when working with resource-constrained organizations, we will oversee the entire implementation process. Our experts have extensive experience with strategic planning, project management, equipment procurement, solution testing, employee training, solution documentation and technical support.
- Monitor: To ensure optimal results, we offer remote monitoring and performance management services that can be tailored to your business needs. We will continuously track and measure your network performance, application performance, and security around the clock.
- Manage: To help reduce costs and ensure that your systems are running efficiently, we offer a variety of preventive care and support plans. Our maintenance and support services are designed to ensure system stability and reduce emergency support and associated costs.
Benefits of Outsourcing
A functional IT infrastructure is a crucial element for the success of any business. Without the appropriate technology, your business will not be able to meet its growth objectives.
For most businesses, having a professional IT team is often too expensive and hard to manage. In addition, most businesses are always looking for ways to decrease their overall operation costs. An outsourced IT department has long been an established means for bridging the gap between the potentially high costs of in-house resources and acquiring the necessary expertise to meet business critical goals. Many businesses outsource many kinds of services such as: payroll, distribution and logistics, legal and juristic services, human resource, and marketing services. IT services are not different.
You want your company to stay competitive and have an edge on the competition, so it is crucial that you stay informed about the cutting edge technology. Leveraging the cutting edge technologies allows companies to become more competitive and improve the bottom-line.
Outsourcing your IT department enables you to:
- Focus solely on your core business.
- Save costs on investments by economies of scale.
- Reduce costs and operating expenses.
- Improve productivity.
- Experience less downtime
- Have maximum availability of IT resources effortlessly.
- Rest secure in the knowledge that your IT infrastructure is expertly maintained, and supported.
How Outsourcing Works
Outsourcing your IT department means you are letting highly skilled professionals handle your IT infrastructure. You will reap the benefits of having a professional IT service department like a big corporation but without the associated costs that come with it. As a business, you are always looking to improve your revenues and set new goals and objectives that make it possible for you to grow. As you set up new ways to realize your plans, your IT needs change too. By outsourcing your IT, you can focus on your goals without having to go through the burden of trial and error in-house. Outsourcing Benefits means that you have an opportunity to maximize productivity and efficiency.
Outsourcing the Skyriver way
Our methods have been perfected through many years of accumulated experiences with many different types of businesses. Experience which would normally take a company months or years to attain is built-in when you hire us as your IT department with Skyriver. You can achieve your business goals at a much faster rate. Skyriver IT Services provides small and medium size companies the same leverage of technology as larger companies at rates that are affordable.
Our consulting team provides your organization with technical and business expertise to advise you in choosing the most appropriate solution to meet your business goals. We understand each of our clients are unique and therefore each solution we bring to the table must be tailored to fit your unique needs.
We provide you with a dedicated staff for your IT infrastructure management and maintenance. Our team will attend to your IT support needs, solutions implementation, and troubleshooting.
We design networks and systems with an emphasis on security and flexibility to suit your future business changes. Our integrated IT solutions help facilitate smooth workflow, reduced cost, and better customer service.
Let the Skyriver IT services group help you ensure you’re getting the right equipment and technology to match your business needs and goals. We’ll work with you to understand your budget, needs, timelines and expectations. We will even find the right quotes on hardware, software, and services so you know what you’re spending and getting before you take that next step.
Leveraging Years of Experience
We have been working with small and medium size businesses for about 10 years and have been a division of Skyriver Communications for more than five years. Over the last decade of being an IT services provider and working closely with our customers, we have learned what customers look for in an IT service provider.
Customer needs and network capabilities have been changing constantly in the last 10 years and we have adjusted our service to stay current with those changes. Instead of offering a set of services and packages to all of our customers, we tailor our services to the business needs. We like to learn more about their businesses and help them leverage the cutting edge technologies to operate and grow their businesses.
Our professionalism and expertise doesn’t stop with the initial assessment. Technology is changing day by day. We constantly evaluate new solutions for our customers. We learn the new upcoming technology solutions, and give recommendations as we see a good potential match.
Our Team has created and implemented innovative management methods that allow us to keep our overheads low and pass on the savings to our customers. Our business model is designed for a long term relationship. Through this model we have been able to grow our business substantially.
Fast Response Time
If you have not worked with us yet, it is important to know that we understand the pain associated with downtime. When your network is down, your business is losing money, customers are disappointed and your reputation is compromised. We prioritize your issues and respond immediately. If we can solve the problem remotely we do so, and in case we need to travel to your site, we will dispatch the closest engineer to your site. We ensure that your network gets back up as soon as possible.


